Shipping & Delivery Policy

Effective Date: July 6, 2026

At SheraGadgets.com, we are committed to delivering your orders safely and on time. Please read the following Shipping & Delivery Policy to understand how we process and deliver your orders.

1. Delivery Coverage

We provide delivery services throughout Bangladesh through trusted courier and delivery partners.

Delivery availability may vary depending on your location.

2. Order Processing

• Orders are processed after successful confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• During promotional campaigns, festivals, or high-demand periods, order processing may take longer than usual.

3. Estimated Delivery Time

Estimated delivery times are:

• Inside Dhaka: 1–3 business days

• Outside Dhaka: 2–5 business days

• Remote Areas: 3–7 business days

These are estimated timeframes and may vary due to weather conditions, courier delays, political events, public holidays, or other circumstances beyond our control.

4. Delivery Charges

Delivery charges are displayed during checkout and may vary based on:

• Delivery location

• Product size or weight

• Promotional offers

• Courier service availability

Any applicable delivery fees will be clearly shown before you complete your order.

5. Order Confirmation

After placing an order, you may receive confirmation through:

• Phone call

• SMS

• Email (if provided)

SheraGadgets.com reserves the right to verify order details before dispatching an order.

6. Delivery Attempts

Our delivery partner will make reasonable attempts to deliver your order.

If delivery cannot be completed because:

• The customer is unavailable,

• The address is incorrect or incomplete,

• The phone number is unreachable, or

• Delivery is refused without a valid reason,

the order may be returned to us, and additional delivery charges may apply for re-delivery.

7. Customer Responsibilities

Customers are responsible for:

• Providing an accurate delivery address.

• Providing a valid mobile number.

• Being available to receive the order.

• Inspecting the package upon delivery, where possible.

SheraGadgets.com is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

8. Delivery Delays

Although we strive to deliver every order on time, delays may occur due to:

• Severe weather

• Natural disasters

• Public holidays

• Political unrest

• Transportation disruptions

• Courier operational issues

• High order volumes

We appreciate your patience and understanding in such situations.

9. Receiving Your Order

When your order arrives, please:

• Check that the package appears intact.

• Verify that you have received the correct product.

• Report any visible damage or missing items to our customer support as soon as possible.

Claims regarding damaged or incorrect items should be made within the return period specified in our Return & Refund Policy.

10. Delivery Refusal

SheraGadgets.com reserves the right to refuse future Cash on Delivery (COD) orders from customers who repeatedly:

• Refuse deliveries without a valid reason.

• Provide false or misleading delivery information.

• Place fraudulent or abusive orders.

11. Tracking Your Order

Where available, tracking information will be provided after your order has been dispatched.

Tracking availability depends on the courier service used for your shipment.

12. Failed Deliveries

If an order is returned to us because delivery could not be completed, our customer support team may contact you to arrange a new delivery.

Additional shipping charges may apply for re-delivery where applicable.

13. Changes to This Policy

SheraGadgets.com reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.

Any updates will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support using the contact information available on SheraGadgets.com.

We appreciate your trust in SheraGadgets.com and are committed to providing a reliable and hassle-free delivery experience.